M Ryan is an ecommerce consultant with twenty years experience working with retailers, consumer brand manufacturers and other consumer-facing businesses helping them to develop their ecommerce strategy, implement ecommerce technology and improve their ecommerce operations. He works extensively throughout US and Europe, with clients including global brands, large retailers and household names in consumer goods.
Calculation I overheard a conversation between two colleagues last week about ecommerce average order value and there seemed to be confusion as to how to calculate it, so here is my guide to calculating Average Order Value. Average Order Value (AOV) is calculated by dividing…
March 22nd, 2021. Episerver Optimizely, a member of our ecommerce platform shortlist, has announced it has acquired the customer data platform (CDP) software vendor Zaius just a few days after Episerver competitor Sitecore acquired CDP company Boxever. Zaius, a venture-backed company based in Boston with fewer…
I was reflecting on the recent acquisitions of CDP companies Boxever and Zaius and the launch of Salesforce CDP and I thought it would be useful to offer a primer on what a customer data platform is and why they are a critical component in…
March 16th, 2021. Novomind, the Hamburg-based ecommerce platform vendor, has announced its customer, Carl Tesdorpf GmbH, a German wine seller in business since 1678, has launched its new online store powered by novomind iSHOP and novomind iPIM at https://www.tesdorpf.de/ Pierre Enjalbert, CEO of Carl Tesdorpf,…
March 16th, 2021. Sitecore, a member of our ecommerce platform shortlist, has appointed Dave O'Flanagan from its recent acquisition of CDP platform company Boxever to the new role of Chief Product Officer. O'Flanagan, an Irish national with a MSc in Computer Science from Trinity College,…
March 10th, 2021. Spryker, a member of our ecommerce platform shortlist in the regional category, has announced Belgian food retailer MAKRO Cash & Carry will be implementing Spryker Cloud Commerce OS for its upcoming ecommerce store. This is Spryker's first customer in Belgium. Peter de…
Optimizely, the name that Episerver will adopt from September 2021, is a software company whose products include a content management system (CMS), two ecommerce platforms and an A/B testing suite. The foundations of Optimizely were created in Stockholm, Sweden, where the company still retains an…
March 4th, 2021. Ucommerce, a member of our ecommerce platform shortlist in the "regional" category, has released version 9.4 of its software - a headless ecommerce platform with strong support for storefronts built using CMS solutions Sitecore, Sitefinity and Umbraco. Version 9.4 provides the management…