M Ryan

M Ryan (106)

M Ryan is an ecommerce consultant with twenty years experience working with retailers, consumer brand manufacturers and other consumer-facing businesses helping them to develop their ecommerce strategy, implement ecommerce technology and improve their ecommerce operations. He works extensively throughout US and Europe, with clients including global brands, large retailers and household names in consumer goods.

Order Management for eCommerce explained

Order Management is how a business ensures orders placed online by customers are fulfilled accurately, cost-efficiently and on-time. A simple order management process passes an order placed on the website to a warehouse for fulfillment, and the order management system records each event that happens…

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Magento Commerce renamed to Adobe Commerce

April 21st, 2021. Adobe, the software company behind Magento Commerce, its $1.68bn 2018 acquisition, is renaming the ecommerce platform Adobe Commerce. Adobe had already introduced a commercial offering of the Magento open source ecommerce platform plus its commercial content management system (Adobe Experience Manager) as…

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Amazon Go stores open in UK

Amazon has just opened its first two checkoutless "Amazon Go" stores outside North America, in the UK, branded Amazon Fresh. Inevitably there is plenty of media attention, curious customers queuing round the block and speculation about the future of grocery shopping. By global standards, the…

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How to calculate Average Order Value (AOV)

Calculation I overheard a conversation between two colleagues last week about ecommerce average order value and there seemed to be confusion as to how to calculate it, so here is my guide to calculating Average Order Value. Average Order Value (AOV) is calculated by dividing…

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Episerver acquires customer data platform Zaius

March 22nd, 2021. Episerver Optimizely, a member of our ecommerce platform shortlist, has announced it has acquired the customer data platform (CDP) software vendor Zaius┬ájust a few days after Episerver competitor Sitecore acquired CDP company Boxever. Zaius, a venture-backed company based in Boston with fewer…

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News - Novomind ecommerce technology powers Carl Tesdorpf store

March 16th, 2021. Novomind, the Hamburg-based ecommerce platform vendor, has announced its customer, Carl Tesdorpf GmbH, a German wine seller in business since 1678, has launched its new online store powered by novomind iSHOP and novomind iPIM at https://www.tesdorpf.de/ Pierre Enjalbert, CEO of Carl Tesdorpf,…

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