Full On eCommerce

Order management software eCommerce order management software supports the business processes by which customer orders, captured through an ecommerce channel, are managed through to fulfillment. A dedicated order management system (OMS), also called a distributed order management (DOM) system, is typically used by an ecommerce…

The following shortlist of ecommerce platforms is a result of the five to ten ecommerce software selection projects I run each year for clients. It is a good starting point when considering what ecommerce platform might be the best choice for you. This shortlist includes…

In February 2021, I conducted a study into the performance of US retailer websites, measuring their response times, page load speeds and web vitals. The list of retailers surveyed in this study is: 2019 Worldwide Revenue, $bn Source: NRF Data captured in the study included:…

BROWN GIRL Jane is a wellness and beauty brand founded by three African American women, describing itself as "a luxury wellness and beauty company specializing in plant-based CBD products for women of color". Malaika Jones, Founder and CEO since Feb 2019. Jones has a background…

There are hundreds of ecommerce platforms available so it can be a daunting task to select one to meet your business needs, your expectations and your budget. Given you will spend time and money setting up your ecommerce platform, making it perform, integrating it with…

Live Stream Shopping is an established phenomenon in China, but relatively new in the US and the West. It is growing tremendously quickly and retailers and brands urgently need to understand it, why it is important and how to get started. Live stream shopping is…

There is lots of talk about Headless Commerce. I have worked with several retailers and brands helping them to understand the trend, why it is important and how to take advantage of it to improve customer experience and ecommerce sales. Along the way I have…

eCommerce Order Management is the application of processes and methods by which businesses ensure online orders placed by customers are fulfilled accurately, cost-efficiently and on-time. A simple order management process passes an order placed on the website to a warehouse for fulfillment, keeping a record…