M Ryan is an ecommerce consultant with twenty years experience working with retailers, consumer brand manufacturers and other consumer-facing businesses helping them to develop their ecommerce strategy, implement ecommerce technology and improve their ecommerce operations. He works extensively throughout US and Europe, with clients including global brands, large retailers and household names in consumer goods.
There are hundreds of ecommerce platforms available so it can be a daunting task to select one to meet your business needs, your expectations and your budget. Given you will spend time and money setting up your ecommerce platform, making it perform, integrating it with…
Continue reading...January 21st, 2021. Sitecore has announced the appointment of Lee Miles as its new Chief Customer Success Officer who was formerly based in Dubai as Vice President for CEMENA for Red Hat, the company acquired for $34bn by IBM in 2019. Previously Miles held roles…
Continue reading...January 17th, 2021. Investcorp has announced it has acquired a majority shareholding in India-based Unilog and injected capital into the B2B ecommerce software business in order to fund its growth. Unilog listed three strategic priorities for the investment: Unilog CEO, Suchit Bachalli, is quoted as saying…
Continue reading...January 14th, 2021. Commercetools has announced it has been selected by Volkswagen Group subsidiary Car.SW Org to provide cloud-based ecommerce services for the entire Volkswagen Group, including Audi, Bentley, Porsche, Seat and Volkswagen. This will evolve into ecommerce capabilities for complete vehicles, spares, accessories and…
Continue reading...January 12th, 2021. Salesforce has announced a new Loyalty Management product which has been built on the company's Salesforce Customer 360 Platform for release in February 2021. Note this is distinct from both its B2C Commerce and B2B Commerce platforms. All three are separate products.
Continue reading...January 12th, 2021. Intershop has announced its CEO, Dr Jochen Wiechen, will be retiring from the business during 2021. Prior to joining Intershop in 2013 as CTO he was a VP at SAP AG, the ERP vendor. Markus Klahn, currently Intershop's Chief Operating Officer (COO)…
Continue reading...Live Stream Shopping is an established phenomenon in China, but relatively new in the US and the West. It is growing tremendously quickly and retailers and brands urgently need to understand it, why it is important and how to get started. Live stream shopping is…
Continue reading...There is lots of talk about Headless Commerce. I have worked with several retailers and brands helping them to understand the trend, why it is important and how to take advantage of it to improve customer experience and ecommerce sales. Along the way I have…
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