M Ryan

M Ryan (106)

M Ryan is an ecommerce consultant with twenty years experience working with retailers, consumer brand manufacturers and other consumer-facing businesses helping them to develop their ecommerce strategy, implement ecommerce technology and improve their ecommerce operations. He works extensively throughout US and Europe, with clients including global brands, large retailers and household names in consumer goods.

News - Salesforce announces new Loyalty product

January 12th, 2021. Salesforce has announced a new Loyalty Management product which has been built on the company's Salesforce Customer 360 Platform for release in February 2021. Note this is distinct from both its B2C Commerce and B2B Commerce platforms. All three are separate products.

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News - Mirakl powers the marketplace of Leroy Merlin

December 17, 2020. Mirakl has¬†announced that its marketplace software is now being used by Leroy Merlin in that retailer's home country of France, having previously being tested in the competitive ecommerce market of Brazil. A marketplace, in ecommerce terminology, is the presentation of products from…

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eCommerce Order Management, the 12 key processes

eCommerce Order Management is the application of processes and methods by which businesses ensure online orders placed by customers are fulfilled accurately, cost-efficiently and on-time. A simple order management process passes an order placed on the website to a warehouse for fulfillment, keeping a record…

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